Do you offer refunds?

As your order is 100% unique and custom made just for you and your pet, we do not accept returns / refunds.

If you have a problem with your order, let us know and we'll fix it for you.

Remember, we offer artwork previews and unlimited revisions so you can make sure you're 100% happy with your artwork before printing!

What if I don't like the artwork?

We're 100% dedicated to ensuring you love your artwork!

Once your portrait is ready, we'll notify you via email. You have 3 days to either send us your edit requests, or approve it for printing. If 3 days go by and we don't hear from you, we'll consider it approved and will proceed with printing.

We're proud to offer unlimited revisions free of charge, so you can be confident you'll love your portrait.